FAQ

It is up to your Health Care Practitioner to determine the duration and dosage amount within your Medical Document.

Your Medical Document includes a daily maximum quantity that you are permitted to receive for each 30-day cycle.

Please note that the maximum quantity of medical cannabis that Starseed is authorized to deliver in one order is 150 grams.

If you are unsure as to which Starseed strain to choose, we offer a host of tools to help in your decision-making process. The best method to determine what strain is right for you, or what products may be covered under your health benefits plan, is to speak to a member of our Client Care Team at 1-844-756-7333 for more information.

Starseed products are grown under clean and strictly controlled conditions to ensure we offer the finest quality of products to our clients. We provide whole cannabis flower, milled blend, and cannabis oil. Each product is tested for level of medicinal ingredient: THC (delta-9-tetrahydrocannabinol) and CBD (Cannabidiol). The percentage of each will appear on the package label of the specific strain you have ordered.

All Starseed products pass through rigorous quality control processes to ensure they are naturally safe for your consumption and are pharmaceutically tested to ensure the highest quality cannabis.

Yes, you can mix 2 different Starseed products but we always recommend following your health care professional’s direction.

It has been reported that medicinal cannabis has benefited individuals who suffer from the following:

  • Pain (acute and chronic)
  • Sleep
  • Anxiety
  • Multiple Sclerosis (MS)
  • Epilepsy
  • Palliative care (pain, chemotherapy-induced nausea & vomiting)
  • Wasting syndrome and loss of appetite in HIV, AIDS and cancer patients
  • Arthritis and musculoskeletal conditions such as osteoarthritis, rheumatoid arthritis, and fibromyalgia
  • Movement disorders such as Huntington’s and Parkinson’s disease
  • Glaucoma
  • Psychiatric disorders such as anxiety, depression, sleep and post-traumatic stress disorder (PTSD)
  • Gastrointestinal disorders such as irritable bowel disease, Crohn’s disease, and Colitis

For more information, please visit the Health Canada website here.

If your reaction is severe, please call 911, and/or go to the nearest hospital. Please also notify your Health Care Practitioner and contact Starseed Client Support (844-756-7333) at your earliest convenience.

We recommend speaking to a health care professional to discuss how to use medical cannabis specific to your treatment plan. You can book a consultation with our clinic partner North Star Wellness by clicking here.

Domestic Travel: You can legally travel with your medical cannabis within Canada.  However, you must keep it in the original Starseed Medicinal Inc. packaging in which it was ordered and keep your Starseed medical card on you always. If you are travelling within Canada via air, please ensure to check with the airline you are travelling with, to see if they have any requirements for travelling with medical cannabis.

International Travel: Medical cannabis cannot be brought over any international border, even if it has been obtained legally and is accompanied by all relevant paperwork. It is only legal to travel with your authorized cannabis within Canada (domestically); outside of Canada, it is illegal.

Have questions? Talk to us.

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